PAC Doverie welcomed 2009, the year of its 15th anniversary, with an updated website. First on the market, the Company enabled every customer, after an easy and secure registration, to get access to extremely detailed information on the management of the assets of his/her pension fund or, in other words, how his/her money is managed.

Besides, another important step was made in the development and improvement of the system for effective bilateral communication with the insurance intermediaries - a new section was created just for insurance intermediaries, in which, after registration, they have access to on-line training, the possibility to check their knowledge in the area of pension insurance through interactive tests, individual information about their work and asking questions directly.

In line with the strategy to provide fully accessible, fast and quality service to insured persons in the past year 12 of the company offices in the country were gradually moved to more suitable and convenient places for people and considering the impressive market potential of the city Sofia, another two new offices were opened at the disposal of current and future customers in the capital.

In early February PAC Doverie was accepted as full-rights member to the UN Global Compact, a strategic policy initiative for businesses that are committed to aligning their operations and strategies with the ten universally accepted principles of corporate social responsibility.

In March, at the height of the economic crisis, the Company prooved its stability and made the next significant step towards improving the quality of service to its customers, increasing the number of employees by opening 54 new jobs.