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Invest Bulgaria SUCCESS STORY - The set up of a customer center for Caretower of the UK in Sofia, Bulgaria.


1. Rapidly developing industry
2. Professional and motivated employees
3. Bulgaria's advantages in this sector:
  • Excellent education system
  • Broad knowledge of foreign languages
  • Lower salaries resulting in tremendous savings

English is the principal language for the transaction of business. About 15% of the Bulgarian population speaks English.
  • About 5000 ICT graduates yearly from Bulgarian Universities. 
  • More than 30,000 people already actively involved in the sector. 

  Invest Bulgaria Fact Sheet - ICT related education in Bulgaria


The work force is highly reliable and can deliver world-class quality and ensure rapid delivery of service.

  Invest Bulgaria Fact Sheet - Intellectual property protection in Bulgaria


The Bulgarian digital infrastructure has been developing rapidly and is currently providing adequate support for the development of the ICT sector.
 

  Invest Bulgaria Fact Sheet - Digital infrastructure of Bulgaria


Bulgarian companies can provide call center services to clients based in the U.S. or the U.K. at one-sixth of what it costs in the U.S., U.K. or Australia

  Invest Bulgaria Fact Sheet - International comparison of salaries
  Invest Bulgaria Fact Sheet - Salaries of IT positions in Bulgaria


A virtual 7-hour time zone difference with the USA and and 1-hour difference from Europe for Call Center services is in Bulgaria's favor.

  Invest Bulgaria Map - Time Zones in Europe


We have strong experience in setting up call centers in Bulgaria and if you turn to us should you need assistance for the realization of such a project you will be making the right choice. Give us 6 months at the most and your call center in Bulgaria will be up and running.

We will be professional, ethical and completely transparent during the entire set up process. Please, contact us at or by phone to see how our expertise could benefit you the most.

 





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