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Bulgarian Call Centers and Business Process Outsourcing Sector

The Bulgarian Call Centers and Business Process Outsourcing Sector


Sector Overview

Many foreign companies have established support centers in Bulgaria. Because of the availability of professional and motivated employees, the broad knowledge of foreign languages, cultural similarities, and the relatively lower salaries, this sector has attracted numerous investors from the EU and the United States.

Bulgarian Energy Sector

Bulgaria's Advantages

  • Excellent education system
  • Broad knowledge of foreign languages
  • Lower salaries resulting in tremendous savings

Bulgarian Knowlege of English

Language Skills in Bulgaria

English is the principal language for the transaction of business. About 15% of the Bulgarian population speaks English.

Bulgarian Energy Sector

Bulgarian Workforce Availability

  • About 5000 ICT graduates yearly from Bulgarian Universities. 
  • More than 30,000 people already actively involved in the sector. 
  • The work force is highly reliable and can deliver world-class quality and ensure rapid delivery of service.

Bulgarian Energy Sector

IT Reliability and Security in Bulgaria

The work force is highly reliable and can deliver world-class quality and ensure rapid delivery of service.

Invest Bulgaria Fact Sheet - Intellectual property protection in Bulgaria

Bulgarian Energy Sector

Bulgarian IT Infrastructure

The Bulgarian digital infrastructure has been developing rapidly and is currently providing nationwide and reliable support for the development of the ICT sector.

Invest Bulgaria Fact Sheet - Digital infrastructure of Bulgaria

 

Bulgarian Energy Sector

Great Cost Benefits

Bulgarian companies can provide call center services to clients based in the U.S. or the U.K. at one-sixth of what it costs in the U.S., U.K. or Australia

Bulgarian Energy Sector

Time Zone in Bulgaria

A virtual 7-hour time zone difference with the USA and and 1-hour difference from Europe for Call Center services is in Bulgaria's favor.

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SOFIA DISTRICT AND CITY INFORMATIONSofia
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Gross External Debt of Bulgaria
Gross External Debt of Bulgaria

Producer Price Index of Bulgaria (change %)
Producer Price Index of Bulgaria (change %)

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Did You Know?
Bulgarian Weddings
Bulgarian Weddings
In Bulgaria, wedding bands on worn on the right hand, not the left as in the West. ... More

Bulgaria has a culture and tradition dating back for 1300 years. Bulgarians are proud of their heritage and feel that it rightfully deserves its place in the diversity of European cultures. Bulgaria has rich and unique folklore - distinctive music and dances, rituals and tales.

Intelligence Pathways - Outsource your Business, Competitive Intelligence or Back Office to Bulgaria

Bulgaria Translation - Full service Bulgarian Translation company

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